Garden Snakes

Request data deletion

Last updated: September 9, 2026

Garden Snakes does not require a game account. You can request deletion of data associated with the game and remove progress stored on your device or in your browser. The services involved depend on where you play.

How to request deletion

1. Email playgardensnakes@gmail.com.
2. Use the subject Garden Snakes data deletion request.
3. State that your request concerns Garden Snakes, tell us which app or website you used, and describe which data you want deleted. You do not need to create an account or reinstall the game. Do not send passwords or account credentials.

We will confirm receipt and act on data we can reasonably identify. Because Garden Snakes has no accounts and does not collect your email address as gameplay telemetry, we may be unable to connect an email request to a particular pseudonymous analytics or crash-reporting installation.

Delete data stored on your device

In a browser, use the browser's site-data controls for the website hosting the game. Clearing that site's data can also remove data for other games on the same site. On Android, open Settings → Apps → Garden Snakes → Storage → Clear storage. On iOS, delete the app rather than offloading it to remove its local data. These actions can erase progress, completed levels, hint balance, tutorial state, settings, and any privacy-notice acknowledgement. They do not automatically delete data already received by a service provider.

Data deleted after a request

• Gameplay analytics, crash reports, and other game-related records under our control that we can reasonably associate with the information in your request. Only services used by your version apply.
• Personal information contained in your deletion-request email or related support messages, within 30 days after the request is completed.

Data kept and retention periods

• Analytics: where Firebase Analytics is used, event-level data is otherwise retained for no longer than 14 months.
• Crash reports: where Firebase Crashlytics is used, it generally retains reports and associated identifiers for approximately 90 days before removal begins.
• Compliance record: we may retain a minimal record of the request date and outcome, without the message contents, for up to 24 months after completion to document that the request was handled.
• Aggregated information: aggregated or de-identified statistics may be kept longer when they no longer identify an app installation.
• Advertising and hosting platforms: these providers control retention and deletion for data they process under their own policies. Their records may not be identifiable or deletable through Garden Snakes. Use the relevant provider's privacy controls or request process; for Poki, see Poki's Privacy Center. Services used by each version are listed in our Privacy Policy.

For more information about collection and retention, read the Garden Snakes Privacy Policy.